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Take5 car wash is owned by DrivenBrands out of Charlotte, NC

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Take5 car wash is owned by DrivenBrands out of Charlotte, NC. and it seems they feel it's more profitable to break customers' cars and refuse to repair them.     Some of their websites:  take5.com drivenbrands.com take5franchise.com https://www.linkedin.com/company/driven-brands-inc-/ https://www.linkedin.com/company/take5cw/ take5carwash.com https://www.facebook.com/Take5CW/ https://www.instagram.com/take5cw  

Take5 car wash will damage your car but they won't fix it

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The Take5 car wash at 367 N State St, Orem, UT 84057 broke the passenger side mirror on my new 2025 Hyundai Santa Fe. They had me fill out their paperwork and told me to expect to hear from their corporate offices within 48 hours. A week passed and I did not hear from anyone, so I started calling them. I spoke with the site manager Jared Love (  [email protected]  ) and he did not help, he just said I should wait to hear from corporate.

Take5 Damage Claim Follow-up email

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Subject: Damage Claim Follow-up - May 7, 2025 Incident - Orem, UT (Broken Mirror) To Take 5 Car Wash Claims Department, This email is a follow-up regarding a damage claim filed on Wednesday, May 7, 2025, at your Orem, UT location (367 N State St) concerning a broken passenger side mirror. The incident occurred around 9:18 AM during the wash cycle. As the first set of vertical arms contacted my vehicle, my passenger mirror was broken off. I observed the corresponding wash arm appeared loose and not spinning correctly after the incident. I immediately spoke with the manager (Jared?) and filed a damage claim form. I was told someone would contact me within 48 hours. As of Friday, May 9, 2025, I have received no contact. I have attempted to follow up multiple times via phone (experiencing difficulty reaching support) and by visiting the location, without success or information. I contacted Fleet Response today and they have no record of my claim form. My claim form was filed on-site, yet t...

Take 5 Car Wash Damaged My Car

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05/2025 the Take5 car wash in Orem Utah damaged my new car and then pretended that nothing happened. They refused to fix it and told me to stop bothering them. The repair cost over $3000 I called and spoke with various people there including a manager named Jared but nobody accepted any responsibility. Take5 refused to "make it right" and denied my claim.